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Download file is empty

Did you download a zip file but it seems to be empty? This happens when a file doesn't download completely. Since some of our files are large, it may take a few extra minutes to fully download.

Solution: Rename the partial download on your computer. Login to your account and download again.

1 Comments

  • Avatar
    Ellen McDermott

    I bought the social media planner by Iphone but got a white page after I clicked pay in my paypal account and now I've nothing ugh, can you help me please
    Ellen

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